Subject: RE: Delay in collection: Case id - 453392 Order Order ID: 9767015200
From: Tanveer Sawant <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, ALL DXB DOM - Banks e-Commerce <[email-masked]>, Shahazad Kallittavalappil <[email-masked]>, Vijesh Chirakkal <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Shirin Suseelan <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 16 Feb 2020 04:50:11 +0000

Dear

Share valid Aramex AWB#

Regards,
Tanveer Sawant
045031670
EXT-1670
Aramex International LLC

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, February 15, 2020 10:07 PM
To: ALL DXB DOM - Banks e-Commerce <[email-masked]>; Shahazad Kallittavalappil <[email-masked]>; Vijesh Chirakkal <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Shirin Suseelan <[email-masked]>; Tanveer Sawant <[email-masked]>; [email-masked]; [email-masked]
Subject: Re: Delay in collection: Case id - 453392 Order Order ID: 9767015200

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 15 February, 2020 15:33:26
Subject: Delay in collection: Case id - 453392 Order Order ID: 9767015200

Hi Team,

Kindly assist us with the below collection.

We have checked with the customer and he has reported to us that he has not received any call on his contact number (0505828514).

We request you to please call on the above contact number and arrange the collection on a priority.

Kindly note that it's been more than 25 days since the return request was created and also note that as per tracking no action has been taken after 18 Jan 2020.

Problem Statement: What is the issue (Late Collection) Courier Team

Case id - 453392
Order Date: Jan 11, 2020
Order ID: 9767015200
Tracking ID: 492366990;A185456

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 1/16/2020 and till now the item has not collected from the customer.

Regards,
Manish