Subject: FW: SPOC's list for Store C&C concerns
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 16 Feb 2020 04:47:47 +0000

Please update the escalation matrix for Babyshop.

Check the below:

From: Sachin Maheshwari <[email-masked]>
Sent: Thursday, February 13, 2020 7:17 PM
To: Mustehsan Siddiqui <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: FW: SPOC's list for Store C&C concerns

Hi @Mustehsan Siddiqui<mailto:[email-masked]> , @Jessie Caparas<mailto:[email-masked]>,

Fyi,

Below is SPOC's list for all four territories for Babyshop stores C&C related concerns, please update the teams accordingly.

Regards
Sachin
04-5175412

From: Sachin Maheshwari
Sent: Thursday, February 13, 2020 12:15 PM
To: Vishal Arora <[email-masked]<mailto:[email-masked]>>
Cc: Rajitha Ganapathy <[email-masked]<mailto:[email-masked]>>
Subject: FW: SPOC's list for Store C&C concerns

Hi Vishal,

Please see below list of Store related C&C concerns.

Concept
Territory
SPOC 1
Escalation 1
CC1
Escalation 2
Babyshop
UAE
Aravinth
Soni Kumar
Sachin
Santosh Singh
KSA
Salik
Kashif Sutar
Sachin
Ashraf Saudagar
BAH
Ibrahim Abdulla
Rafeek Pulikkool
Sachin
Sunil Gopal
KW
Prasanth Gilbert
Rajendran Vardaraj
Sachin
Tanveer Mohd

[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>

Regards
Sachin
04-5175412

From: Rajitha Ganapathy <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 11, 2020 5:44 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: RE: SPOC's list for Store C&C concerns

Hi Sachin,

Here are the SPOC details.

Concept
Territory
SPOC 1
SPOC 2
CC 1 + Escalation 1
CC 1 + Escalation 1
Escalation 2
Escalation 2
Babyshop
UAE
Aravinth Muthukumar

Soni Kumar

Santosh Singh

KSA
Faisal Hussain

Kashif Sutar

Ashraf Saudagar

BAH
Mohammad Suyam/ Ibrahim Abdulla

Rafeek Pulikkool

Sunil Gopal

KW
Prasanth Gilbert

Rajendran Vardaraj

Tanveer Mohd

Gathering Click and Collect store details, managed concepts. Will share the same.

Regards,
Rajitha Ganapathy
[a]

From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 30, 2020 5:52 PM
To: Rajitha Ganapathy <[email-masked]<mailto:[email-masked]>>
Cc: Poornachandhar Alla <[email-masked]<mailto:[email-masked]>>; Roy Smith <[email-masked]<mailto:[email-masked]>>
Subject: SPOC's list for Store C&C concerns

Hi Rajitha,

Can you please provide below requested details for any In Store C&C order concerns / store complaints.

Regards
Sachin
04-5175412

From: Vishal Arora <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 30, 2020 12:09 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: SPOCs

Hi Sachin,

Please provide the new escalation recipient list for all territories, requesting to keep only 1 recipient in each column.

Concepts
Territory
SPOC 1
SPOC 2
CC 1 + Escalation 1
CC 1 + Escalation 1
Escalation 2
Escalation 2
Babyshop
UAE

KSA

BAH

KWI

Regards,
Vishal
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