Subject: late shipping/// 9768977928
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Sat, 15 Feb 2020 18:31:08 -0700 (MST)

Hi Team, 

Ticket number: 456075 
Problem Statement: Late Shipping C&C 
Order Date : Feb 1, 2020 
Order ID: 9768977928 
Store code: Max60059 
Tracking Id: 976897792810060001 
Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on Feb 1, and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED 

Kindly check and update as customer is chasing us for her order. 

Thank you for your help! 

Regards, 
Shivani