Subject: Re: order cancellation /// 9768703282
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>
Date: Sat, 15 Feb 2020 11:28:19 -0700 (MST)

Hi Team, 

Kindly advise regarding the Updation / Cancellation sheet. 
Most of the orders we are adding are not getting any action. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 15 February, 2020 22:56:16 
Subject: order cancellation /// 9768703282 

Hi Team, 

Ticket number: 443963 
Problem Statement: Late cancellation 
Order Date : Jan 28, 2020 
Order ID: 9768703282 
Assistance Required: Need urgent order cancellation 

Issue Description: Customer wants to cancel this order because of the late shipping. The order status still showing READY_TO_SHIPPED. 
​ 
We have already updated in the cancellation sheet. However, the order still in progress. 
​ 
Kindly cancel this order and process the refund. 
​ 
Thank you for your help! 

Regards, 
Shivani