Subject: Re: Delay in collection: Case id - 453392 Order Order ID: 9767015200
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Feb 2020 11:07:03 -0700 (MST)

Hi Team, 

Kindly assist with the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 15 February, 2020 15:33:26 
Subject: Delay in collection: Case id - 453392 Order Order ID: 9767015200 

Hi Team, 

Kindly assist us with the below collection. 

We have checked with the customer and he has reported to us that he has not received any call on his contact number (0505828514). 

We request you to please call on the above contact number and arrange the collection on a priority. 

Kindly note that it's been more than 25 days since the return request was created and also note that as per tracking no action has been taken after 18 Jan 2020. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 453392 
Order Date: Jan 11, 2020 
Order ID: 9767015200 
Tracking ID: 492366990; A185456 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 1/16/2020 and till now the item has not collected from the customer. 

Regards, 
Manish