Subject: Re: Assistance: Case id - 451386 Order Number: 9768959464
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 15 Feb 2020 10:21:16 -0700 (MST)

Hi Team, 

Can you please help us to locate the order 9768959464. 
Customer is chasing us. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 15 February, 2020 15:19:26 
Subject: Assistance: Case id - 451386 Order Number: 9768959464 

Hi Team, 

Please assist us to resolve the below issue. 

Kindly note that It's been more than 10 days since the order was place. We request you to please look into the issue as the customer is getting very disappointed now. 

Problem statement: Order not shipped to the store 

Case id - 451386 
Order Number: 9768959464 
Order Created: Jan 31, 2020 
Order Delivery Mode: Store pickup 
Store: Babyshop21005 

Assistance required: Urgent delivery to the store and inform the customer accordingly to collect the order 

Kindly note that the above order is still not delivered to the store and its consignment status is READY_TO_SHIPPED. 

Kindly expedite the process so that it could be ready for pickup as soon as possible. 

Regards, 
Manish