Subject: RE: Late delivery - 9766861030
From: Dipesh Regmi <[email-masked]>
To: Mohd Imran <[email-masked]>, Jessie Caparas <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Bsu Wml <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Asjad Hussain <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Deepak Damodaran <[email-masked]>, Con Loc <[email-masked]>
Date: Sat, 15 Feb 2020 13:52:08 +0000

Hi CS Team,

Please to be informed that the order had already been shipped and it’s returned by the customer as well but Conloc is unable to proceed with returns due to RMA is not yet created.

Requesting to create RMA for the same, so that we can process return.

DATE
AWB
ORDER
ITEM ID
RETURN TYPE
Remarks
22/01/2020
45492059745
9766861030
161582755 ,160252183 ,161615388 ,161582734 ,161611663 ,161615375 ,161615374 ,161748627 ,160681006=2 pc ,160655024 ,159508975
Customer return
RMA NEED TO BE CREATE,22TH JAN

Best Regards,
Dipesh Regmi

From: Mohd Imran <[email-masked]>
Sent: Saturday, February 15, 2020 4:47 PM
To: Deepak Damodaran <[email-masked]>; Dipesh Regmi <[email-masked]>; Con Loc <[email-masked]>
Cc: Bsu Wml <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Asjad Hussain <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late delivery - 9766861030

Hi All,

Kindly get this case checked, if items are not shipped please process refund.

Regards
Imran

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 15, 2020 11:22 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Bsu Wml <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>
Subject: Late delivery - 9766861030

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. AWB associated with the order shows cancelled and the order is still pending since long. We are not receiving updates from the concerned team.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Bsu Wml" <[email-masked]<mailto:[email-masked]>>, "sameer koothalikutty" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 13, 2020 10:57:08 PM
Subject: Re: late delivery/9766861030

Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 13 February, 2020 16:30:27
Subject: late delivery/9766861030

Hi team,

Problem Statement: (Late shipping)
Order Date :Jan 9, 2020
Order ID: 9766861030
Tracking ID: S000422703022
Assistance Required: Need Urgent Delivery

Issue Description: The customer has placed order on Jan 9 but it is still not shipped as per our courier partner and the available AWB has become invalid .
kindly let us know about the status of the order.
we did not any get any response regarding the shipment from warehouse.

Regards,
Asjad

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com