Subject: Missing items// 6453510383
From: Ghazi Mohammad Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 15 Feb 2020 00:34:49 -0700 (MST)

Hi Team , 

(Missing items) 

With reference order number : 6453510383 Customer placed order for 14 items on : Nov 23, 2019 but as per the customer he has only received 9 items, Under the consignment details we can see that all 14 items has been Delivered . and 5 ITEMS OUT OF 14 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing items are : Cost : 

1-161066488 - - Textured Long Sleeves T-Shirt and Full Length Pyjama Set 45.00 SAR 
2-161170707 - - Printed Long Sleeves T-Shirt and Pyjama Set 50.25 SAR 
3-161080105 - - Plush Open Front Robe with Hood 42.75 SAR 
4-160988725 - - Striped Jeggings with Elasticised Waistband 16.00 SAR 
5-161817818 - - Striped Sweater with Round Neck and Long Sleeves 40.00 SAR 

The total cost for the missing items is : 194 SAR . 

We escalated this case to warehouse 4 times but no response , So please look for this issue and update us . 

Regards, 
Ghazi