Subject: Late collection and refund issue / 6462994363
From: Rehan Khan <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 15 Feb 2020 00:25:09 -0700 (MST)

Hi Team, 

Customer received wrong item and in another item he has sizing issue, so we raise a return request on her behalf and also escalate courier team twice. 
But no action has been taken. 

Customer has placed his order by cash on delivery so amount will be refund in his MyCredit. 
But customer is saying that he wants his money as a cash form not in his MyCredit. 

So please do the needful as soon as possible. 

Order number - 6462994363 
Ticket number - 429981 

Regards 
Rehan