Subject: Late delivery - 9766861030
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: [email-masked], Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Asjad Hussain <[email-masked]>
Date: Sat, 15 Feb 2020 00:22:29 -0700 (MST)

Hi Team, 

Kindly assist in closing the below case. AWB associated with the order shows cancelled and the order is still pending since long. We are not receiving updates from the concerned team. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Bsu Wml" <[email-masked]>, "sameer koothalikutty" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "sachin maheshwari" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, February 13, 2020 10:57:08 PM 
Subject: Re: late delivery/9766861030 

Hi Team, 

Kindly assist with the following concern. 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 13 February, 2020 16:30:27 
Subject: late delivery/9766861030 

Hi team, 

Problem Statement: (Late shipping) 
Order Date :Jan 9, 2020 
Order ID: 9766861030 
Tracking ID: S000422703022 
Assistance Required: Need Urgent Delivery 

Issue Description: The customer has placed order on Jan 9 but it is still not shipped as per our courier partner and the available AWB has become invalid . 
kindly let us know about the status of the order. 
we did not any get any response regarding the shipment from warehouse. 

Regards, 
Asjad