Subject: Re: missing item//9765377153
From: Asjad Hussain <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 15 Feb 2020 00:09:30 -0700 (MST)

Hi team, 

update me about the same. 

Regards 
Asjad 

From: "Asjad Hussain" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, February 13, 2020 4:19:21 PM 
Subject: Re: missing item//9765377153 

Hi team, 

update me about the same. 

Regards 
Asjad 

From: "Asjad Hussain" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, February 9, 2020 6:10:56 PM 
Subject: Re: missing item//9765377153 

Hi shakeeb, 

update me about the same. 

Regards 
Asjad 

From: "Deepak Damodaran" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "Con Loc" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Manjit Gurung" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Rasal Rana" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Anand Nukala" <[email-masked]> 
Sent: Friday, January 31, 2020 1:01:22 AM 
Subject: RE: missing item//9765377153 

Hi Manjit, 

Regarding the subjected order from the container ID 261219SM01571 below highlighted item missing. 

	

Order No 	

Container ID 	

COMPONENT_ITEM_ID 	

DIV_NAME 	

INBOUND_QTY 	

RCVD_QTY 	

Status 

9765377153 	

261219SM01571 	

161162765 	

Shoe Mart 	

1 	

1 	

	

161775749 	

Shoexpress 	

1 	

1 	

Missing Items 

161774471 	

Shoexpress 	

1 	

1 	

Missing Items 

161775763 	

Shoexpress 	

1 	

1 	

Missing Items 

161174345 	

Shoe Mart 	

1 	

1 	

	

161163327 	

Shoe Mart 	

1 	

1 	

	

161780993 	

Shoexpress 	

1 	

1 	

Missing Items 

161815046 	

Shoexpress 	

1 	

1 	

Missing Items 

Thanks & Regards, 

Deepak Damodaran 

Mob- No +971524307577 

Tel No: 048164037 

From: Inayat Ali <[email-masked]> 
Sent: Thursday, January 30, 2020 8:59 AM 
To: Con Loc <[email-masked]>; Dipesh Regmi <[email-masked]>; Deepak Damodaran <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: missing item//9765377153 

External email sender, please take precaution. 

Hi Team 

Please assist on the below scenario for Order ID: 9765377153. 

Thanks 

Inayat Ali 

From: "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 30 January, 2020 08:27:17 
Subject: missing item 

Hi team, 

Problem Statement: (Missing items) 

Order Date :Dec 26, 2019 

Order ID: ​9765377153 
Tracking ID: ​S000384925539 

Assistance Required: update about missing item 

Issue Description: Customer placed order for 18 items but as per the customer he has only received 13 items, Under the consignment details we can see that all 18 items has been Delivered from our side. 

Customer history: 5 ITEMS OUT OF 18 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

we have confirmed with the courier partner, they informed us that they received three cartoons and the same was delivered to the customer, but we did not get any response from warehouse about the same. 

The missing items are : 
161815046 - - Running Shoes with Lace Up Closure 

161780993 - - Textured Slip-On Sandals with Block Heels 
161774471 - - Low Top Huarache with Lace Up Closure 

161775749 - - Low Top Textured Slip On Shoes 

161775763 - - Textured High Top Booties with Glitter Finish 

Regards, 

​Asjad 

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