Subject: Re: WWD Damaged item delivered/ 6454701729
From: Shakeeb Arsalan <[email-masked]>
To: IranBudhathoki <[email-masked]>, [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, [email-masked], [email-masked]
Date: Fri, 14 Feb 2020 03:50:32 -0700 (MST)

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 14 February, 2020 11:11:00 
Subject: WWD Damaged item delivered/ 6454701729 

Hi team, 

WWD DAMAGED ITEM 

Problem Statement: BABYSHOP TEAM 

Order Date : Nov 29, 2019 

Order ID: 6454701729 
Tracking ID: 34182012006526 
Item id: 160306739 - - Juniors Foldable Baby Buggy 
The first reported by customer on: Sat, 18 Jan 2020 at 6:07 AM 

Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item but the item which they received is damaged, customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

we have escalated to the warehouse many times but got no solution. 

Regards, 
Asjad