Subject: Re: Refund to be processed to Bank A/C 8356682993
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], Harish thakor <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, [email-masked]
Date: Fri, 14 Feb 2020 02:23:10 -0700 (MST)

Hi Team, 

Order NO : 8356682993 
RMA : 42405789 
Assistance required : the refund status of the order is showing BANK_TRANSFER_IN_PROGRESS 
Customer shared with us his bank details: 

· Bank name & Branch: CBK (Head Office Branch) 
· Account name: Savio Thomas Sebastian 
· Account number: 9424365028 
· IBAN number: KW62COMB000001942436520141401 

Kindly check if the transfer is not done yet, Please do the needful to help us closing the case. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 14 February, 2020 06:25:15 
Subject: Refund to be processed to Bank A/C 

Dear Apoorv, 

With regards to Order No 8356682993, Ticket No 412171, customer was asked for the bank account details under Old Ticket No 347149. Customer didn't respond on time and the ticket was closed. Please find attached and kindly assist. 

Regards, 
Nikhil.