Subject: RE: Return Not Processed - 6458743389
From: Sagaya Suresh Kumar <[email-masked]>
To: Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Thu, 13 Feb 2020 09:34:27 +0000

Dear Ratheesh / Ayez – Please check and process this item on urgent !!

Please process RMA 23172990 , 6458743389 – item 162098024 – AWB 45060995210

ORDER
Forward AWB
RMA
Pieces
Return AWB
RTN RCVD DATE
Pallet No
RTN TYPE
6458743389
45060995210
23172990
1

8-Jan-2020
7
CR

Regards
Sagaya Suresh
+966 565165997
From: Malik Ismail <[email-masked]>
Sent: Wednesday, February 12, 2020 11:43 AM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: RE: Return Not Processed - 6458743389

@Ksaconloc Returns<mailto:[email-masked]>,

Please process RMA 23172990 , 6458743389 – item 162098024 – AWB 45060995210

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 11, 2020 8:55 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Return Not Processed - 6458743389

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6458743389
AWB: 45060995210
RMA: 23172990

Customer returned 1 item under the above mentioned AWB and as per the AWB we have already received it at the WH however, refund has not processed yet for the same.

Kindly assist in closing this case as we are not receiving a response from WH. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 11 February, 2020 12:51:41
Subject: Refund Process

Hi Team,

Subject : Refund Process

Problem Statement – Refund Issue

AWB - 45060995210.... Through AWB we can see that the returned items have delivered on your end.
Return Request Placed on : ​1/6/2020
RMA : ​23172990
No Of The Returned Items = 1
Assistance Required – Need Refund Initiation

Please check on this and initiate the refund ASAP.

Warm Regards,
Ezzaldeen

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