Subject: Re: C&C Delay - 6463037091
From: Jishan Sahib <[email-masked]>
To: Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 13 Feb 2020 06:05:10 +0000

Hi @Malik Ismail<mailto:[email-masked]>,

Ord_Item
ConsQty
p_shippedquantity
Ord_Cons
TrackingId
p_issalerealized
Code
modifiedTS
p_total
6463037091-161271947
1
1
6463037091-88887001585720200129
#646303709122999991
true
PICKUP_COMPLETE
2020-02-12 22:49:36.0
71.0

----------------------------------
With Thanks & Regards,

Jishan Sahib
Web Team | Landmark Group
M : +97156-5451011
T  : +9714 – 5174376

From: Malik Ismail <[email-masked]>
Date: Wednesday, 12 February 2020 at 12:13 PM
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jishan Sahib <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Subject: RE: C&C Delay - 6463037091

Hi Apoorv,

Order ready for pickup.

@Jishan Sahib<mailto:[email-masked]>,

Status mismatch.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, February 11, 2020 8:46 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shivani Rani <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: C&C Delay - 6463037091

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. We are not receiving any response from the concerned teams.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 11 February, 2020 02:19:01
Subject: Late shipping C&C /// 6463037091

Hi Team,

Ticket number: 447524
Problem Statement: Late Shipping
Order Date : 29-Jan-2020
Order ID: 6463037091
store code: ShoeMart21035
Tracking id: 646303709122999991
Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on 29-Jan-2020 and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.

Customer is chasing us for her order so we request you to expedite the shipping date.

Already escalated this case to concern team twice, but did not get any response.

Kindly check and update.

Thank you for your help!

Regards,
Shivani

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