Subject: RE: Late collection: Case id - 423930, Order ID: 9768249553
From: Tanveer Sawant <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, ALL DXB DOM - Banks e-Commerce <[email-masked]>, Shahazad Kallittavalappil <[email-masked]>, Vijesh Chirakkal <[email-masked]>, Shirin Suseelan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 13 Feb 2020 05:20:31 +0000

Dear

Customer always not answering our calls please share alternate number

Regards,
Tanveer Sawant
045031670
EXT-1670
Aramex International LLC

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, February 12, 2020 10:04 PM
To: ALL DXB DOM - Banks e-Commerce <[email-masked]>; Shahazad Kallittavalappil <[email-masked]>; Vijesh Chirakkal <[email-masked]>; Shirin Suseelan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Tanveer Sawant <[email-masked]>; [email-masked]; [email-masked]
Subject: Re: Late collection: Case id - 423930, Order ID: 9768249553

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 12 February, 2020 12:26:08
Subject: Late collection: Case id - 423930, Order ID: 9768249553

Hi Team,

Please assist us to resolve the below collection.

Kindly note that it's been 15 days since the return request has been created however the customer is still waiting for the collection.

Problem Statement: What is the issue (Late Collection) Courier Team

Case id - 423930
Order Date: Jan 24, 2020
Order ID: 9768249553
Tracking ID: 45493011782/ A26C967

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on Jan 26, 2020, and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Manish