Subject: RE: Process RTS - 6459114457
From: Mandarinmall Splash <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, Mahmood Suleman <[email-masked]>, Mohammed Infaz <[email-masked]>
Date: Wed, 12 Feb 2020 19:57:03 +0000

Dear Sir,

We unable  ship the order to wh so we did credit refund the same order in our store.
Before return we asked with customer, customer agreed.
Please find return invoices..

Thanks,
Rabi

From: Apoorv Joshi [mailto:[email-masked]]
Sent: 11 February 2020 07:58 PM
To: Mandarinmall Splash <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; M Ataullah <[email-masked]>
Subject: Process RTS - 6459114457

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6459114457

This order has been marked as not picked. Kindly process an RTS for the same. Customer is chasing for the refund.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 11 February, 2020 13:01:48
Subject: Refund is not processed // 6459114457

Hi Team,

Problem Statement: Refund is not processed,

Order Date : Jan 1, 2020

Order ID: 6459114457
Tracking ID: 645911445723999991
Store : Splash30116
Assistance Required: Need to genreted RMA / RTS

Issue Description: The order has been set as not picked but till now the RTS process is not done,
kindly take needful action ASAP,

Regards
Ataullah

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