Subject: RE: C&C Delay - 6463076193
From: "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
To: Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jishan Sahib <[email-masked]>, LMG OMS <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 12 Feb 2020 10:42:40 +0000

Dear Team,
Republished the order status.

@Jishan Sahib<mailto:[email-masked]> Kindly check the status of the order in hybris.

Thanks,
Vinodhini

From: Malik Ismail <[email-masked]>
Sent: Wednesday, February 12, 2020 2:09 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jishan Sahib <[email-masked]>; LMG OMS <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shivani Rani <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: C&C Delay - 6463076193

Hi Apoorv,

Order ready for pickup.

@Jishan Sahib<mailto:[email-masked]>, @LMG OMS<mailto:[email-masked]>,

Status mismatch.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 11, 2020 8:50 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6463076193

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. We are not receiving a response from the concerned teams.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 11 February, 2020 06:43:35
Subject: Late Shipping C&C // 6463076193

Hi Team,

Ticket number: 448162
Problem Statement: Late Shipping C&C
Order Date : 29-Jan-2020
Order ID: 6463076193
store code: ShoeMart21088
Tracking id: 646307619322999991
Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on 29-Jan-2020 and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.

Customer is chasing us for her order so we request you to expedite the shipping date.

Kindly check and update.

Thank you for your help!

Regards,
Shivani

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