Subject: Re: bank transfer /// 6462378201
From: Shakeeb Arsalan <[email-masked]>
To: Musaab Anesi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 12 Feb 2020 03:16:36 -0700 (MST)

Hi Musaab, 

I have sent a message to the customer asking him to share with us his bank details. 
Kindly share them with us When he replies. 

From: "Musaab Anesi" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 12 February, 2020 03:48:57 
Subject: Re: bank transfer /// 6462378201 

Hi Team, 

Jira (REL-83930) team has removed credit balance and informed us to get in touch with the finance team for the bank transfer. 

Kindly check and update. 

Regards, 
Musaab 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Musaab Anesi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 10 February, 2020 00:11:38 
Subject: Re: Refund process 

Raise Jira 

From: "Musaab Anesi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 9 February, 2020 02:27:49 
Subject: Refund process 

Hi Seeta, 

With the reference to the order number : 6462378201, Customer placed return request for two items due to the size different which they are : 
161333993 - - Loafers with Stitch Detail and Lace-Up Closure 
161333999 - - Loafers with Stitch Detail and Lace-Up Closure 

According to this refund has been initiate to the customer to my credit under the RMA 23254518, For total amount of SAR 295. 
Customer emailed us requesting to transfer the amount from his credit to his bank account , Customer added that he has no idea when he placed the return request that the refund will be initiate to his credit . 

As per customer he was expecting that the deliveryman will refund the amount in cash after returning the items to warehouse , Due to this he placed another order for the same items and he paid on cash . 

Now customer make it clear that he is in very need for the money wishing that we can transfer the amount to his bank account that he could use to money for living . 
Please look in to this and advice for further step . 

Customer details: 

Bank account number : 609608010246259 
Bank name : Alrajhi. 
Account holder : Muhammad Siddiq Ali Abdullah . محمد صديق علي عبدالله 
phone number : 0551441746. 
Mail id : [email-masked] 

Thanks&Regards, 
Musaab Hussein.