Subject: RE: C&C Issue - 6460789997
From: Abhilash Kuttalam <[email-masked]>
To: MAX Oasisalkharj <[email-masked]>, MAX Kharj <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 12 Feb 2020 08:56:30 +0000

Dear Banas,

As discussed, kindly check if this parcel is available at Oasis Kharj.

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone – 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Malik Ismail <[email-masked]>
Sent: Wednesday, February 12, 2020 11:48 AM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Abhilash Kuttalam <[email-masked]>; MAX Oasisalkharj <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: C&C Issue - 6460789997

Hi @Abhilash Kuttalam<mailto:[email-masked]>, @MAX Oasisalkharj<mailto:[email-masked]>,

Please assist on below case.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 11, 2020 9:18 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: C&C Issue - 6460789997

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case. Customer has confirmed not picking up this order but the status is pickup completed. We emailed store to share the POD for the same but received no response.

Please advise. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 11 February, 2020 14:07:38
Subject: Order not collected by the customer. (Click and Collect)(6460789997)

Hi Team,

Problem Statement: Order not collected by the customer. (Click and Collect)

Order Date : 13 Jan 2020.

Order ID: 6460789997
​
Tracking ID: 646078999722999991
​
Store Id: Max 60184

Issue Description: Customer ​is complaining that he did not collected his order but in app its shown as collected. Kindly look into this and do the needful.

Escalated to store team but no response received.

​
Regards,
Abhishek Borgaonkar

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