Subject: Late collection: Case id - 423930, Order ID: 9768249553
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 11 Feb 2020 23:56:08 -0700 (MST)

Hi Team, 

Please assist us to resolve the below collection. 

Kindly note that it's been 15 days since the return request has been created however the customer is still waiting for the collection. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 423930 
Order Date: Jan 24, 2020 
Order ID: 9768249553 
Tracking ID: 45493011782 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on Jan 26, 2020, and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Manish