Subject: Fwd: Late shipping // 6461543844
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 11 Feb 2020 23:52:09 -0700 (MST)

Hi Team, 

Awaithing a response, 

Regards 
Ataullah 

From: "Seeta Seeta" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "suvadeep saha" <[email-masked]> 
Cc: "ramesh gottimukkala" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Inayat Ali" <[email-masked]>, "M Ataullah" <[email-masked]> 
Sent: Saturday, 1 February, 2020 09:34:17 
Subject: Late shipping // 6461543844 

Hi Team, 

With the reference to order number: 6461543844 customer placed the order on Jan 18,2020 for 9 items. As per hybris the order was shipped in 2 consigments from our side and under traking number 646154384423999991 customer already collected his 1 item from the store. 

Now under tracking number: 646154384423999992 the same item is reflecting on the product details which customer has already collected, So we request you to check this concern and assist us on this case as customer is chasing us for his rest of 7 items. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, February 1, 2020 7:41:30 AM 
Subject: late shipping // 6461543844 

Hi Team, 

Problem Statement:Late Shipping 

Order Date : Jan 18, 2020 

Order ID: 6461543844 
Tracking ID: 646154384423999992 
Store : Centrepoint21045 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jan 18, 2020 and till now the customer not received the order. As per the hybris only one item is collected, and other one is ready to shipped but other items are not processed as a consignment, 

Customer is chasing us for his order so we request you to send all remaining items under the order to the store, 

Regards, 
Ataullah