Subject: Re: Order Delay - 6457106716
From: Seeta Seeta <[email-masked]>
To: Mohmoud Elsayed <[email-masked]>
Cc: Parvez Khan <[email-masked]>, Salik Khan <[email-masked]>, Bswh Rydecom <[email-masked]>, Sachin Maheshwari <[email-masked]>, Sagaya Kumar <[email-masked]>, Jishan Sahib <[email-masked]>, LMG WMS <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Ramesh Gottimukkala <ramesh.gottimukkal
Date: Tue, 11 Feb 2020 23:26:18 -0700 (MST)

Hi Mohmoud, 

Thank you for your update and needful has been done. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohmoud Elsayed" <[email-masked]> 
To: "Parvez Khan" <[email-masked]>, "Salik Khan" <[email-masked]>, "Bswh Rydecom" <[email-masked]>, "Sachin Maheshwari" <[email-masked]>, "Sagaya Kumar" <[email-masked]>, "Jishan Sahib" <[email-masked]>, "LMG WMS" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ammar Ali" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "jessie caparas" <[email-masked]>, "Suvadeep Saha" <[email-masked]> 
Sent: Wednesday, February 12, 2020 11:50:15 AM 
Subject: RE: Order Delay - 6457106716 

Refund processed. 

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]> 
Sent: Tuesday, February 11, 2020 1:29 PM 
To: Parvez Khan <[email-masked]>; Salik Khan <[email-masked]>; Bswh Rydecom <[email-masked]>; Sachin Maheshwari <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Jishan Sahib <[email-masked]>; LMG WMS <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ammar Ali <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Jessie Caparas <[email-masked]>; Suvadeep Saha <[email-masked]> 
Subject: RE: Order Delay - 6457106716 

[ mailto:[email-masked] | @Jishan Sahib ] [ mailto:[email-masked] | 
@LMG WMS ] 

Please process cancelation. 

REL-83988 

Mahmoud 

From: Parvez Khan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, February 11, 2020 10:14 AM 
To: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] >; Salik Khan < [ mailto:[email-masked] | [email-masked] ] >; Bswh Rydecom < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ammar Ali < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order Delay - 6457106716 

Dear Mahmoud 

Given order is cancelled we are not able to shipped this cancel order. kindly inform to customer for place new order. 

	

INVOICE_NO 	

ITEM_ID 	

ITEM_DESC 	

ORDER_QTY 	

RDC_EXPECTED_QTY 	

CANCEL_QTY 	

UNIT_RETAIL_VALUE 	

CONCEPT_NAME 	

ORDER_DATE 

6457106716 	

161511601 	

Group 0+1 Convertible Carseat Micky 	

1 	

1 	

1 	

399 	

Babyshop 	

17-Dec-19 

Dear [ mailto:[email-masked] | 
@Sagaya Suresh Kumar ] 

Please give proper detail to CS support, you have BI report link kindly check and update to them. 

Parvez Khan 

Conloc Ops 

4646 

From: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 10, 2020 9:37 AM 
To: Salik Khan < [ mailto:[email-masked] | [email-masked] ] >; Bswh Rydecom < [ mailto:[email-masked] | [email-masked] ] >; Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ammar Ali < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Parvez Khan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order Delay - 6457106716 

[ mailto:[email-masked] | @Salik Khan ] [ mailto:[email-masked] | 
@Bswh Rydecom ] [ mailto:[email-masked] | 
@Sachin Maheshwari ] 

Please help, below mention container ID, shipped and not yet received at con loc !! 

Mahmoud 

From: Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 10, 2020 10:29 AM 
To: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Parvez Khan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ammar Ali < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order Delay - 6457106716 

Dear Team – Order placed on 17 th Dec , item not yet received and processed in Conloc End. 

Please check and revert on urgent!! 

Regards 

Sagaya Suresh 

+966 565165997 

From: Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 10, 2020 8:09 AM 
To: Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ammar Ali < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order Delay - 6457106716 

[ mailto:[email-masked] | @Suvadeep Saha ] [ mailto:[email-masked] | 
@Sagaya Suresh Kumar ] 

Please check CONTAINER ID ECRDC00000104771 

Mahmoud 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 9, 2020 8:38 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ammar Ali < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Order Delay - 6457106716 

External email sender, please take precaution. 

Hi Team, 

Kindly help us close the below case. Order is pending since december and there are no carrier details in this order since then. The case has been escalated multiple times to WH for the same but receiving no response on the same. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Sagaya Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Suvadeep Saha" < [ mailto:[email-masked] | [email-masked] ] >, "sree adhikessavan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Ammar Ali" < [ mailto:[email-masked] | [email-masked] ] >, "Inayat Ali" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 19 January, 2020 17:52:14 
Subject: Re: late shipping /6457106716 

Hi Team, 

Is there any update on below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Sagaya Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Suvadeep Saha" < [ mailto:[email-masked] | [email-masked] ] >, "sree adhikessavan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Ammar Ali" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, January 13, 2020 1:24:21 PM 
Subject: late shipping /6457106716 

Hi Team, 

The below order was placed on 6457106716,but the order is still IN_PROGRESS and there's no consignment details s well. 

Could you please check and expedite the delivery date as customer is constantly chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Ali" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, January 13, 2020 9:16:16 AM 
Subject: late shipping /6457106716 

Please take a look at ticket #395870 raised by سلطان خالد ( [ mailto:[email-masked] | [email-masked] ] ). 

Hi Team, 

Problem Statement – Late shipping 

Order ID – 6457106716 

Tracking ID : No Consignments 

Assistance Required – Need urgent shipping 

Order was placed on: Dec 17, 2019 ,However. The order has not shipped till now , Please deliver it ASAP. 

Regards, 

Ammar Ali 

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