Subject: Late Delivery - 6460153274
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Asjad Hussain <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 11 Feb 2020 10:09:10 -0700 (MST)

Dear Team, 

AWB: FC01091000158 

Please advise the reason why this is not delivered yet. Please let us know so we can check with customer and provide the correct details for delivery. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 11 February, 2020 13:43:10 
Subject: late delivery 

Hi team, 

Problem Statement: What is the issue (Late Delivery) 
Order Date : Jan 8, 2020 
Order ID: 6460153274 
Tracking ID: FC01091000158 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 1/9/20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 
we have escalated to the courier team but the problem is not solved 

Regards, 
Asjad