Subject: Re: Refund Not Processed(9766707737)
From: Apoorv Joshi <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 11 Feb 2020 10:05:39 -0700 (MST)

Abhishek, 

Take screenshot of WH response, raise Jira and have it processed. Tell the jira team we have already received thema t wh and wh has confirmed the same - screenshot is proof. 

Close this case once they have initiated the refund. 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 11 February, 2020 13:30:57 
Subject: Refund Not Processed(9766707737) 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date: Jan 8, 2020 
Order ID: 9766707737 
RMA: 42747010 
Return Tracking ID: RP0110000373 

Assistance Required: Process the refund. 

Issue Description: Customer raised a return request for 1 item and as per customer she handed over item to the courier team and delivered to warehouse on 12 Jan, 2020. 

But according to the Hybris the refund has been not processed yet. 

The name of the item: 159925156 - - Full Length Textured Jeggings with Pocket Detail 

Kindly check and update as customer is chasing us for the refund. 

Thank you for your help and waiting for your response. 

Regards, 
Abhishek Borgaonkar