Subject: Process RTS - 6459114457
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>
Date: Tue, 11 Feb 2020 09:57:45 -0700 (MST)

Hi Team, 

With reference to the order number: 6459114457 

This order has been marked as not picked. Kindly process an RTS for the same. Customer is chasing for the refund. 

Thank you for your help! 

Regards, 
Apoorv 

From: "M Ataullah" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 11 February, 2020 13:01:48 
Subject: Refund is not processed // 6459114457 

Hi Team, 

Problem Statement: Refund is not processed, 

Order Date : Jan 1, 2020 

Order ID: 6459114457 
Tracking ID: 645911445723999991 
Store : Splash30116 
Assistance Required: Need to genreted RMA / RTS 

Issue Description: The order has been set as not picked but till now the RTS process is not done, 
kindly take needful action ASAP, 

Regards 
Ataullah