Subject: Return Not Processed - 6458743389
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 11 Feb 2020 09:55:09 -0700 (MST)

Hi Team, 

With reference to the order number: 6458743389 
AWB: 45060995210 
RMA: 23172990 

Customer returned 1 item under the above mentioned AWB and as per the AWB we have already received it at the WH however, refund has not processed yet for the same. 

Kindly assist in closing this case as we are not receiving a response from WH. Thank you for your help! 

Regards, 
Apoorv 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 11 February, 2020 12:51:41 
Subject: Refund Process 

Hi Team, 

Subject : Refund Process 

Problem Statement – Refund Issue 

AWB - 45060995210.... Through AWB we can see that the returned items have delivered on your end. 
Return Request Placed on : ​1/6/2020 
RMA : ​23172990 
No Of The Returned Items = 1 
Assistance Required – Need Refund Initiation 

Please check on this and initiate the refund ASAP. 

Warm Regards, 
Ezzaldeen