Subject: RE: [#445491] - Inbound call from nader salem
From: Mohd Imran <[email-masked]>
To: Con Loc <[email-masked]>, Deepak Damodaran <[email-masked]>, Dipesh Regmi <[email-masked]>
Cc: Babyshop <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Vaibhav Ohri <[email-masked]>
Date: Tue, 11 Feb 2020 14:22:14 +0000

Hi @Deepak Damodaran<mailto:[email-masked]>@Dipesh Regmi<mailto:[email-masked]>@Con Loc<mailto:[email-masked]>,

Customer by mistake sent 3 items, 1 ipad case and 2 quran speakers under the AWB # RP0205000626. And driver number is driver number - +971586476531.

Please get this check at warehouse end and process the return back to customer.

Looping @Vaibhav Ohri<mailto:[email-masked]>.

Regards
Imran

From: Deepak Damodaran <[email-masked]>
Sent: Monday, February 10, 2020 11:45 PM
To: Babyshop <[email-masked]>; Con Loc <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]>; [email-masked]
Subject: RE: [#445491] - Inbound call from nader salem

Hi Support Team,

Regarding the Tracking ID RP0204000384 we have received the order No 9768069824 item we have received a Pink Color Bag. But RMA is created for the item ID 155636159 And 155636159.

Thanks & Regards,

Deepak Damodaran
Mob- No +971524307577
Tel No: 048164037

From: Babyshop <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 10, 2020 1:59 PM
To: Con Loc <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#445491] - Inbound call from nader salem

External email sender, please take precaution.
Hi Team,

The customer returned items from the Amazon website :
1 - Speaker for the Qur'an, number 2
2 - Cover pink for iPad

Please advise regarding this issue.

Order Number : 9768069824
Tracking ID : RP0204000384

regards,
maryam yahya
On Wed, 5 Feb at 4:50 PM , nader salem <[email-masked]<mailto:[email-masked]>> wrote: Freshdesk Agent:
Date: 2/5/2020 2:50:44 PM
Call Id: 4697
Direction: Inbound
Answering Extension: 2719
Calling Phone Number: 0503591919

Queue:

445491:1125156
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