Subject: RE: C&C Delay - 6458958964
From: "Elvis V. Garcia" <[email-masked]>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Seeta Seeta <[email-masked]>, Otto Vangraan <[email-masked]>
Cc: Ljq9 Babyshop <[email-masked]>, Vinod Sharma <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ali inayat <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, ahmed samshuddin <[email-masked]>, afzal syed <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, asjad hussain <[email-masked]>, Bala Subramaniam <[email-masked]>, Prakash Iyangar <[email-masked]>, Ameay Kumar <a
Date: Tue, 11 Feb 2020 13:37:41 +0000

Dear Team,

POD as requested.

Best Reg’s,

Elvis Vargas Garcia
Mob. #: +966 54 436 3899, Ext: 2004
From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Sent: Tuesday, February 11, 2020 4:20 PM
To: Seeta Seeta <[email-masked]>; Otto Vangraan <[email-masked]>
Cc: Elvis V. Garcia <[email-masked]>; Ljq9 Babyshop <[email-masked]>; Vinod Sharma <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ali inayat <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; ahmed samshuddin <[email-masked]>; afzal syed <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; asjad hussain <[email-masked]>; Bala Subramaniam <[email-masked]>; Prakash Iyangar <[email-masked]>; Ameay Kumar <[email-masked]>
Subject: RE: C&C Delay - 6458958964

Dear @Otto Vangraan<mailto:[email-masked]>

Please approve refund for pending C&C order didn’t receive at the store yet,  since Dec 30, 2019, SAR 135.90

Mahmoud

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 11, 2020 5:06 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>; Ljq9 Babyshop <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; ali inayat <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ahmed samshuddin <[email-masked]<mailto:[email-masked]>>; afzal syed <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 6458958964
Importance: High

External email sender, please take precaution.
Hi Mohmoud,

Still we have not received any update on below case. We request you to help us in this ticket as the case is pending with us since Dec.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Elvis V. Garcia" <[email-masked]<mailto:[email-masked]>>, "Ljq9 Babyshop" <[email-masked]<mailto:[email-masked]>>, "vinod sharma" <[email-masked]<mailto:[email-masked]>>, "Mohmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ahmed samshuddin" <[email-masked]<mailto:[email-masked]>>, "afzal syed" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 28, 2020 2:52:12 AM
Subject: Re: C&C Delay -  6458958964

Hi Team,

can you please help us to close this case asap.
As we can see that on hybeis the status of the order is still ready to shipped.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Elvis V. Garcia" <[email-masked]<mailto:[email-masked]>>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "Vinod Sharma" <[email-masked]<mailto:[email-masked]>>
Cc: "Ljq9 Babyshop" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ahmed samshuddin" <[email-masked]<mailto:[email-masked]>>, "afzal syed" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 22 January, 2020 17:52:51
Subject: RE: C&C Delay -  6458958964

Dear @Mahmoud,

Store is @ BS Azizia Madinah.

Best Reg’s,

Elvis Vargas Garcia
Mob. #: +966 54 436 3899, Ext: 2004
From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 22, 2020 1:00 PM
To: Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Ljq9 Babyshop <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ahmed samshuddin <[email-masked]<mailto:[email-masked]>>; afzal syed <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6458958964

HI @Elvis V. Garcia<mailto:[email-masked]>

Which store is that 321451

Mahmoud

From: Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 22, 2020 1:51 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Ljq9 Babyshop <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ahmed samshuddin <[email-masked]<mailto:[email-masked]>>; afzal syed <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6458958964

Hi Team,

Item already forwarded to the store w/ del. #: 321451 on dated 31st Dec. 2019.

Best Reg’s,

Elvis Vargas Garcia
Mob. #: +966 54 436 3899, Ext: 2004
From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 22, 2020 7:59 AM
To: Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Ljq9 Babyshop <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6458958964

Hi @Elvis V. Garcia<mailto:[email-masked]> @Vinod Sharma<mailto:[email-masked]>

Please check  if order ID 6458958964 delivered  to store Babyshop – 10042

Mahmoud

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 22, 2020 4:18 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Ljq9 Babyshop <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6458958964

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6458958964
Store ID: Babyshop - 10042
Ticket ID: 402700

Order placed on Dec 30, 2019 and the status is still showing ready to ship. WH has confirmed handing it over to the store however, the store is saying they have not received it. Kindly assist with this order.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 21, 2020 10:30:29 PM
Subject: Not shipped yet 6458958964

Hi team

WH confirms that shipment has been shipped to store, store informs us that shipment has not received

Ticket 402700

Hi

Problem Statement: Late Delivery C&C
Order Date : Dec 30, 2019
Order ID: 6458958964
Store Code: Babyshop10042
Tracking ID: 645895896423999991

Kindly check and revert
Regards
Ahmad

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com