Subject: RE: Not shipped _ 6460880718
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Parvez Khan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ahmad Daher <[email-masked]>, Sree Adhikessavan <[email-masked]>, Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Jed Conlocops2 <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Tue, 11 Feb 2020 10:55:20 +0000

Dear @Parvez Khan<mailto:[email-masked]>

Please check scan to load for ECRDC00000125253,

Mahmoud

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, February 11, 2020 10:52 AM
To: Sagaya Suresh Kumar <[email-masked]>; Jed Conlocops2 <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ahmad Daher <[email-masked]>; Sree Adhikessavan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>
Subject: Not shipped _ 6460880718

External email sender, please take precaution.
Hi Team,

Still we are still waiting for an update on below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Kumar" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Musaab Anesi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 9, 2020 11:10:23 PM
Subject: Re: Not shipped _ 6460880718

Hi Team,

With the reference to the order number : 6460880718.Which took place on 31/01/2020.
As we can see on hybirs order divided in to two consignment ,However, Customer received only one with AWB 45063152606.

For the second consignment with AWB 45063137405 .Which contain 1 item ( 161886382 - - Lee Cooper Printed Jacket with Long Sleeves and Hood) , We have checked with the courier partner for the late delivery , And their response that the tracking number is invalid,

Due to this we request you to confirm weather the item ( 161886382 - - Lee Cooper Printed Jacket with Long Sleeves and Hood) has been shipped or not , If no please initiate refund to the customer as soon as possible.

Awaiting for your response .

Thanks&Regards,
Shakeeb
________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 9 February, 2020 21:08:58
Subject: Not shipped _ 6460880718

Dear Team
Ticket 446219

Order ID –  6460880718
Order placed on:  Jan 13, 2020
Traking ID 45063137405

We can see from Aramex website the tracking ID is (Invalid number), and we've checked with Aramex courier as well , so the shipment has not been shipped yet

Please check and advise

Regards,
​Ahmad

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