Subject: Product issue #6461009428
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 11 Feb 2020 03:22:24 -0700 (MST)

Hi Team, 

Problem Statement: Product issue. 
Order Date : 1 4-Jan-2020 
Order ID: 6461009428 
Item ID: 161357108 - - Kasper Made by Zen Ceramic Cover Diffuser with Remote (LIFESTYLE) 
Assistance Required: product need to be fixed 
Issue Description: Customer reporting that he has received the order and with item ( 161357108 - - Kasper Made by Zen Ceramic Cover Diffuser with Remote ) but the remote of the item is not working also he is saying that he has changed the battery but it is also did not work. Can you please look into this and advice us on this case. 

Regards, 
Fauzan