Subject: Refund issue _ 6459314243
From: Seeta Seeta <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, Sagaya Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ahmad Daher <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 11 Feb 2020 03:08:19 -0700 (MST)

Hi Team, 

Still, we are waiting for your update. 

We request you to assist us in below case on priority basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "ali inayat" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "Sagaya Kumar" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, February 4, 2020 6:06:49 PM 
Subject: Re: Refund issue _ 6459314243 

Hi Team 

Please share the refund status for Order ID: 6459314243 

As per AWB: 3411581541014, items returned to the warehouse successfully, however, refund has not been processed yet. 

Request to check and expedite the process. 

Thanks 
Inayat Ali 

From: "Ahmad Daher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 4 February, 2020 17:58:27 
Subject: Refund issue _ 6459314243 

Dear all 

There is no response, please check and assist 

Ticket #428934 

Problem Statement: Refund Not Processed 
Order Date : Jan 2, 2020 
Order ID: 6459314243 
Return Tracking ID: 3411581541014 
RMA 23153262 
Assistance Required: Need refund for customer. 

Issue Description: As per Fetcher website the order has been returned to shipper on 12 Jan 2020, and till now the status on hybris is SUBMITTED_TO_WAREHOUSE 
Kindly process the refund asap . 

Regards, 
Ahmad