Subject: Re: Late Shipping C & C // 6458086326
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, raghu pillai <[email-masked]>, maxwhryd ecom <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 11 Feb 2020 01:24:23 -0700 (MST)

Hi Team, 

We are still waiting an update for below case. kindly help us to close this case asap. 

Regards, 
Fauzan 

From: "Seeta Seeta" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "raghu pillai" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Rehan Khan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 9 February, 2020 12:31:36 
Subject: Late Shipping C & C // 6458086326 

​Hi Team, 

With the reference to the Order ID: 6458086326, the customer placed the order on Dec 24 2019, for 4 items and out of 4 items customer already collected 1 item under tracking number: 645808632623999991. 

Now the customer is chasing us for his pending items, Agent has already escalated this case multiple times but we didn't receive any revert from the warehouse team. 

Kindly please check this concern on priority basis and expedite the delivery date. 

Thanks & Regards, 
Seeta Kunwar