Subject: late delivery
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 11 Feb 2020 01:13:10 -0700 (MST)

Hi team, 

Problem Statement: What is the issue (Late Delivery) 
Order Date : Jan 8, 2020 
Order ID: 6460153274 
Tracking ID: FC01091000158 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 1/9/20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 
we have escalated to the courier team but the problem is not solved 

Regards, 
Asjad