Subject: C&C Delay: 6462995119
From: Ksaclick&collect Rydconloc <[email-masked]>
To: Mohd Imran <[email-masked]>, Mallmanager Wabelmallhafralbatin <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Parvez Khan <[email-masked]>, Suvadeep Saha <[email-masked]>
Date: Tue, 11 Feb 2020 07:43:29 +0000

Dear Imran,
Exposed order has been shipped to store code-21212, As date on 29/01/2020.

@Mallmanager Wabelmallhafralbatin<mailto:[email-masked]>, Kindly  confirm the receive status .

Thanks &Regard
Ganesh..
+966592763621

From: Mohd Imran <[email-masked]>
Sent: Tuesday, February 11, 2020 10:31 AM
To: Mallmanager Wabelmallhafralbatin <[email-masked]>; Ksaclick&collect Rydconloc <[email-masked]>; Suvadeep Saha <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: C&C Delay: 6462995119

Hi @Ksaclick&collect Rydconloc<mailto:[email-masked]>,

Please confirm the status of the order if it is shipped or not.

@Mallmanager Wabelmallhafralbatin<mailto:[email-masked]> please check at your end if shipment is at store, please call customer and handover it to him.

Regards
Imran

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 10, 2020 8:32 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammed Obiedo <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay: 6462995119

External email sender, please take precaution.
Hi Team,

Store ID: Splash - 21212

Kindly assist with the below case. Order is in ready to ship status since the date it was placed on - Jan 28, 2020. We have not received a response from the store either after multiple escalations.

Please advise. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 10 February, 2020 19:26:28
Subject: late c&c order :6462995119

Hi Team ,

With reference to order number :6462995119

Ticket number :443436

Store code:21212

This order created on :Jan 28, 2020, and still showing "Ready to shipped "

We contacted the store twice no response from their side ,

Regards,
Obiedo

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