Subject: Not shipped _ 6460880718
From: Seeta Seeta <[email-masked]>
To: Sagaya Kumar <[email-masked]>, Jed Conlocops2 <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ahmad Daher <[email-masked]>, sree adhikessavan <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Mon, 10 Feb 2020 23:51:42 -0700 (MST)

Hi Team, 

Still we are still waiting for an update on below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Sagaya Kumar" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Musaab Anesi" <[email-masked]> 
Sent: Sunday, February 9, 2020 11:10:23 PM 
Subject: Re: Not shipped _ 6460880718 

Hi Team, 

With the reference to the order number : 6460880718.Which took place on 31/01/2020. 
As we can see on hybirs order divided in to two consignment ,However, Customer received only one with AWB 45063152606. 

For the second consignment with AWB 45063137405 .Which contain 1 item ( 161886382 - - Lee Cooper Printed Jacket with Long Sleeves and Hood) , We have checked with the courier partner for the late delivery , And their response that the tracking number is invalid, 

Due to this we request you to confirm weather the item ( 161886382 - - Lee Cooper Printed Jacket with Long Sleeves and Hood) has been shipped or not , If no please initiate refund to the customer as soon as possible. 

Awaiting for your response . 

Thanks&Regards, 
Shakeeb 

From: "Ahmad Daher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 9 February, 2020 21:08:58 
Subject: Not shipped _ 6460880718 

Dear Team 
Ticket 446219 

Order ID – 6460880718 
Order placed on: Jan 13, 2020 
Traking ID 45063137405 

We can see from Aramex website the tracking ID is (Invalid number), and we've checked with Aramex courier as well , so the shipment has not been shipped yet 

Please check and advise 

Regards, 
​Ahmad