Subject: Refund discrepancy + RMA deleted
From: Nikhil Bishnoi <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 10 Feb 2020 14:42:32 -0700 (MST)

Dear Fauzan, 

With regards to Order No 6460260743, Ticket No 452753, WH have confirmed that they have processed the refund, while we can't see the RMA under which they have processed the refund. Also the refund is to be processed as 'My Credit' and there is only 1 order customer have placed and there is no balance is his 'My Credit'. 

Please find attached screen shot for your reference. 

Kindly assist. 

Regards, 
Nikhil.