Subject: RE: Order has not return to warehouse / 6454463015
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 10 Feb 2020 11:37:36 -0800 (PST)

Dear Team,

As per our previous update, this order was reported lost by our team, we'll refund the order value to your side at the soonest.

Best Regards,

Mohammad Al-Majali

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 10/2/2020 10:00 PM GMT+04:00

To: [email-masked]; [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: Order has not return to warehouse / 6454463015

Hi Team,

Kindly assist with the following concern ?

Help us to get the case closed, it has been escalated several times.

Regards

Shakeeb

From: "Rehan Khan" <[email-masked]>

To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>

Cc: "Apoorv Joshi" <[email-masked]>,

Sent: Monday, 10 February, 2020 14:10:21

Subject: Order has not return to warehouse / 6454463015

Hi Team,

Customer is chasing us for his delivery but courier team said that order is being returned but 25 days has passed and still order has not returned to warehouse by courier team.

Every time courier team said ''the order is being returned to you, and you will get it with the next batch''.

Customer chasing us for his refund and courier team is not taking any action.

Order number - 6454463015

Tracking ID : S000287567174

Ticket number - 407382

Kindly please dot he needful.

Regards

Rehan