Subject: Store issue
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Mon, 10 Feb 2020 11:28:19 -0700 (MST)

Hi Team, 

Problem Statement: Credit voucher expiry issue 

Assistance Required: Need a new voucher 

Issue Description: Customer reported to us that she visited 2 months ago to Mall of Emirates for her credit voucher issue and there was Ms. Ken Benty who will be going to arrange a new credit voucher. 

The details are: 

The Credit voucher no: 21005202210506P118 
Transaction ID: 21005107518820190504 

Customer name: Saba Habib 
Contact number: 0506951798 
Email address: [email-masked] 

Customer is asking to call back from Team Manager of CentrePoint, Mall of Emirates branch 

Kindly arrange a call back and discuss her issue. 

Thank you for your help! 

Regards, 
Shivani