Subject: Re: C&C Delay: 6463156783
From: Manager Qassim <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammed Obiedo <[email-masked]>, Centrepoint Qassim <[email-masked]>
Date: Mon, 10 Feb 2020 17:12:53 +0000

Hi Apoorv,

It’s already updated in the system and ready for collection. We’ve been calling the customer to pick up the order but not attending calls.

Thanks
Danny
0546178228

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________________________________
From: Apoorv Joshi <[email-masked]>
Sent: Monday, February 10, 2020 7:08:29 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammed Obiedo <[email-masked]>; Manager Qassim <[email-masked]>
Subject: C&C Delay: 6463156783

External email sender, please take precaution.

Hi Team,

With reference to the order number: 6463156783
Store ID: Centrepoint - 21035

Order placed on Jan 30, 2020 and the status is still showing ready to ship. The same has been escalated to store and wh as per the matrix however, no receiving no response on the same. Kindly assist in closing this case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammed Obiedo" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Sent: Monday, 10 February, 2020 19:31:26
Subject: late c&c order :6463156783

Hi Team ,

With reference to order number :6463156783

store :Centrepoint21035

Order created on :Jan 30, 2020 still showing " Ready to shipped"

We escalated to store twice with no response from their side,

Regards,
Obiedo

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