Subject: Re: C&C delay in getting the order ready for pickup / 9767336521
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: deepak damodaran <[email-masked]>, Mohd Imran <[email-masked]>, Splash Splashrdcecom <[email-masked]>, Dipesh Regmi <[email-masked]>, escalations dxbteam <[email-masked]>, Mohammad Musaed <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 10 Feb 2020 08:07:07 -0700 (MST)

Dear Manager, 

Order number: 9767336521 

Please find attached the store receipt - delivery note for this order. Please help closing the below case and handover the remaining items to the customer. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Splash Splashrdcecom" <[email-masked]> 
To: "deepak damodaran" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Dipesh Regmi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Mohammad Musaed" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 10 February, 2020 12:09:24 
Subject: RE: C&C delay in getting the order ready for pickup / 9767336521 

Dear Deepak, 

Please find the attach store received delivery note, 

Thank you and best regards 

Gobind Khatri 

Splash E-com 

Dubai, UAE 

Landline No 04 821 5833 

[ https://www.splashfashions.com/ae/en | https://www.splashfashions.com/ae/en ] 

From: Deepak Damodaran 
Sent: Monday, February 10, 2020 12:00 AM 
To: Mohd Imran <[email-masked]>; Dipesh Regmi <[email-masked]>; Splash Splashrdcecom <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; : Mohammad Musaed <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: C&C delay in getting the order ready for pickup / 9767336521 

Hi Gobinda, 

Regarding the Order No 9767336521 we have handover 02 Packages against the consignment . But as per the store they have received only 01 Package. 

Kindly sort the issue as soon as possible. 

Thanks & Regards, 

Deepak Damodaran 

Mob- No +971524307577 

Tel No: 048164037 

From: Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 09, 2020 4:23 PM 
To: Dipesh Regmi < [ mailto:[email-masked] | [email-masked] ] >; Deepak Damodaran < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; : Mohammad Musaed < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: C&C delay in getting the order ready for pickup / 9767336521 

Hi [ mailto:[email-masked] | 
@Deepak Damodaran ] [ mailto:[email-masked] | @Dipesh Regmi ] , 

Please check as per store only 1 cartoon received. 

Regards 

Imran 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 9, 2020 4:16 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohammad Musaed < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: C&C delay in getting the order ready for pickup / 9767336521 

External email sender, please take precaution. 

Hi Team, 

Kindly assist with the following concern ? 
Customer is chasing us, Please Advise. 

Regards 
Shakeeb 

From: "dolores cordova" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Praveen Jawadi" < [ mailto:[email-masked] | [email-masked] ] >, "Centrepoint Mall Of The Emirates" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 6 February, 2020 23:01:03 
Subject: Fw: C&C delay in getting the order ready for pickup / 9767336521 

Hi! 

PFA and FYI..Store received only 1 carton. 

Thanks, 

Dolores 

From: Centrepoint Mall Of The Emirates < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 6, 2020 9:21 PM 
To: DoloresCordova < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: C&C delay in getting the order ready for pickup / 9767336521 

Dear Ms.Dhags, 

Please refer the attached mail .... 

Note - Mentioned order had two cartons , received only one carton [ waiting for the other carton to receive in the device ] ... 

Thanks & Regards, 

HARI MENON 

CP-MOE 

CUG: 052-6935863 

From: DoloresCordova < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 6, 2020 8:44 PM 
To: Centrepoint Mall Of The Emirates < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fw: C&C delay in getting the order ready for pickup / 9767336521 

Dear Team, 

Please check below order if You it is available in the Store. 

Thanks, 

Dhags 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 6, 2020 8:30 PM 
To: Durga Prasad < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Aadhil < [ mailto:[email-masked] | [email-masked] ] >; DoloresCordova < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Inayat Ali < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Musaed < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: C&C delay in getting the order ready for pickup / 9767336521 

External email sender, please take precaution. 

Hi Team, 

Kindly assist regarding the following concern, 

Regards 
Shakeeb 

From: "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Inayat Ali" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 6 February, 2020 17:23:53 
Subject: check plz late to ship 

Dear Team, 
Problem Statement: Late Delivery C&C 
Order Date : Jan 14, 2020 
Order ID: 9767336521 
Store Code: Centrepoint21005 
Tracking ID: 976733652199990001 

Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not. 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com