Subject: RE: Order Delay - 9768641841
From: Muhammad Saad <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>, Amr Essam <[email-masked]>, Maheen Wahid <[email-masked]>, Rehan Alam <[email-masked]>, Numan Ali <[email-masked]>, Mirza Muhammad <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 10 Feb 2020 12:05:16 +0300

Dear Mahmoud ,

Order out for delivery

*Please do not share your email for finance team or ops team , just  saad &
mirza , we can solve all your issue don’t worry** . *

Thanks

Best regards

Mohammed Saad
Account Management

*M:* +966593314890
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>

*From:* Muhammad Saad [mailto:[email-masked]]
*Sent:* Monday, February 10, 2020 10:19 AM
*To:* 'Mahmoud Emadeldin Mahmoud Elsayed' <[email-masked]>;
Amr Essam <[email-masked]>; Maheen Wahid <[email-masked]>;
Rehan Alam <[email-masked]>; Numan Ali <[email-masked]>;
Mirza Muhammad <[email-masked]>
*Cc:* 'Seeta Seeta' <[email-masked]>; 'Fauzan Ahmad, Musalman' <
[email-masked]>; 'Shakeeb Arsalan' <
[email-masked]>; 'Ahmad Daher' <[email-masked]>;
'Apoorv Joshi' <[email-masked]>; 'Escalations Dxbteam' <
[email-masked]>
*Subject:* RE: Order Delay - 9768641841

Dear Mahmoud

Below order showing 3 attempts delivery with no answers from consignee , we
will take immediately action today ,and update with you

Thanks

Best regards

Mohammed Saad
Account Management

*M:* +966593314890
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>

*From:* Mahmoud Emadeldin Mahmoud Elsayed [
mailto:[email-masked] <[email-masked]>]

*Sent:* Monday, February 10, 2020 7:59 AM
*To:* [email-masked]; [email-masked]; Rehan Alam <
[email-masked]>; Numan Ali <[email-masked]>; Mirza
Muhammad <[email-masked]>; [email-masked]
*Cc:* Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <
[email-masked]>; Shakeeb Arsalan <[email-masked]>;
Ahmad Daher <[email-masked]>; Apoorv Joshi <[email-masked]>;
Escalations Dxbteam <[email-masked]>
*Subject:* RE: Order Delay - 9768641841

Mirza Muhammad <[email-masked]>; [email-masked]

*From:* Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>

*Sent:* Monday, February 10, 2020 8:57 AM
*To:* [email-masked]; [email-masked]; Rehan Alam <
[email-masked]>; Numan Ali <[email-masked]>
*Cc:* Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <
[email-masked]>; Shakeeb Arsalan <[email-masked]>;
Ahmad Daher <[email-masked]>; Apoorv Joshi <[email-masked]>;
Escalations Dxbteam <[email-masked]>
*Subject:* RE: Order Delay - 9768641841

Dears All Shipa team,

Please update us with delivery status for S000453948130

Mahmoud

*From:* Apoorv Joshi <[email-masked]>
*Sent:* Sunday, February 9, 2020 7:47 PM
*To:* Escalations Dxbteam <[email-masked]>
*Cc:* Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <
[email-masked]>; Shakeeb Arsalan <[email-masked]>;
Ahmad Daher <[email-masked]>
*Subject:* Order Delay - 9768641841

*External email sender, please take precaution.*

Hi Team,

With reference to the order number: 9768641841

Order placed on Jan 28, 2020 and the status is showing ready to ship. The
case has been escalated to WH multiple times to confirm whether this has
been shipped or not and if it has been shipped, to share the AWB with us
but we haven't received any response on the same.

Please help us close this case. Thank you for your help!

Regards,

Apoorv

------------------------------

*From: *"Ahmad Daher" <[email-masked]>
*To: *"Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad,
Musalman" <[email-masked]>, "Seeta Seeta" <
[email-masked]>
*Cc: *"Apoorv Joshi" <[email-masked]>
*Sent: *Saturday, 8 February, 2020 23:57:10
*Subject: *Not shipped _ 9768641841

Dear Team

there is no response from WH please check and do the needful

Please check the details below

Regards

Ahmad

Hi Team,

Problem Statement: Late delivery
Order Date : Jan 28, 2020
Order ID: 9768641841
Tracking ID: 976864184110010001
Assistance Required: Need urgent delivery

Issue Description: Customer has placed his order on Jan 28, 2020 but still
she did not received her order yet.

This order is pending from long time, so please deliver this order as soon
as possible.

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