Subject: RE: (Return- Exchange )Defected Item 6458496573
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Sujeewa Hurbert <[email-masked]>, EcomRDC babyshop5 <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Musaab Anesi <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Mon, 10 Feb 2020 06:45:14 +0000

Please proceed with return.

Regards
Sachin
04-5175412

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, February 9, 2020 6:53 PM
To: Sujeewa Hurbert <[email-masked]>; EcomRDC babyshop5 <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Sachin Maheshwari <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Musaab Anesi <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: (Return- Exchange )Defected Item 6458496573

External email sender, please take precaution.
Hi Team,

With the reference to the order number 6458496573 ,Tracking Id 00000080015555838, Customer placed order on 27/11/2019 for WWD item. ( Juniors Sunbird Baby Buggy) with cost of SAR399.

As per customer she recieved the item on 31/12/2019 , And she used the item only twice,however, the clothe at the end of the sides has been torn.

Customer requested to exchange or repair the product but the 14 days return period is already over .
Please look into this concern.

Thanks&Regards.
Shakeeb
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