Subject: RE: Order Delay - 6462336919
From: "Omer Saeed (SA)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Ali <[email-masked]>, Zaid Zafar <[email-masked]>, "Mohmed Musa (SA)" <[email-masked]>
Date: Mon, 10 Feb 2020 05:53:40 +0000

Dears,

Kindly note we’re following with concerns and will arrange delivery asap.

Best Regards.
Omer Saeed.
Special Projects – Operations
Aramex International – Riyadh, Saudi Arabia

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, February 9, 2020 7:16 PM
To: Omer Saeed (SA) <[email-masked]>; Zaid Zafar <[email-masked]>; Mohmed Musa (SA) <[email-masked]>
Cc: escalations dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ammar Ali <[email-masked]>
Subject: Order Delay - 6462336919

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

With reference to AWB: 45066552963

Order has been shipped out on Jan 25, 2020 and the order is still not delivered. Please advise why the customer has not been called even once for delivery, also why is this home delivery order is getting ready for collection.

Customer can be reached on 0553084113, kindly arrange a call for the customer on priority and have this delivered by tomorrow max. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ammar Ali" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 9 February, 2020 17:20:47
Subject: Late delivery/6462336919

We have escalated this issue to Aramex on 1 Feb 2020 but till now there is no action has been done

Please take a look at ticket #436773 raised by خلود الشريف ([email-masked]<mailto:[email-masked]>).

Hi Team,

Problem Statement – Late delivery
Order ID – 6462336919
Tracking ID : 45066552963
Assistance Required – Need urgent delivery

Order was placed on: 24-Jan-2020 ,However. The order has not delivered until now , Please arrange a delivery date as soon as possible.

Regards,
Ammar Ali