Subject: RE: Order Delay - 9768641841
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Rehan Alam <[email-masked]>, Numan Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 10 Feb 2020 04:57:28 +0000

Dears All Shipa team,

Please update us with delivery status for S000453948130

Mahmoud

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, February 9, 2020 7:47 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: Order Delay - 9768641841

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9768641841

Order placed on Jan 28, 2020 and the status is showing ready to ship. The case has been escalated to WH multiple times to confirm whether this has been shipped or not and if it has been shipped, to share the AWB with us but we haven't received any response on the same.

Please help us close this case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 8 February, 2020 23:57:10
Subject: Not shipped _ 9768641841

Dear Team

there is no response from WH please check and do the needful

Please check the details below

Regards
Ahmad

Hi Team,

Problem Statement: Late delivery
Order Date : Jan 28, 2020
Order ID: 9768641841
Tracking ID: 976864184110010001
Assistance Required: Need urgent delivery

Issue Description: Customer has placed his order on Jan 28, 2020 but still she did not received her order yet.

This order is pending from long time, so please deliver this order as soon as possible.

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