Subject: Re: Not shipped _ 6460880718
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Ahmad Daher <[email-masked]>, [email-masked], [email-masked], Musaab Anesi <[email-masked]>
Date: Sun, 9 Feb 2020 10:40:23 -0700 (MST)

Hi Team, 

With the reference to the order number : 6460880718.Which took place on 31/01/2020. 
As we can see on hybirs order divided in to two consignment ,However, Customer received only one with AWB 45063152606. 

For the second consignment with AWB 45063137405 .Which contain 1 item ( 161886382 - - Lee Cooper Printed Jacket with Long Sleeves and Hood) , We have checked with the courier partner for the late delivery , And their response that the tracking number is invalid, 

Due to this we request you to confirm weather the item ( 161886382 - - Lee Cooper Printed Jacket with Long Sleeves and Hood) has been shipped or not , If no please initiate refund to the customer as soon as possible. 

Awaiting for your response . 

Thanks&Regards, 
Shakeeb 

From: "Ahmad Daher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 9 February, 2020 21:08:58 
Subject: Not shipped _ 6460880718 

Dear Team 
Ticket 446219 

Order ID – 6460880718 
Order placed on: Jan 13, 2020 
Traking ID 45063137405 

We can see from Aramex website the tracking ID is (Invalid number), and we've checked with Aramex courier as well , so the shipment has not been shipped yet 

Please check and advise 

Regards, 
​Ahmad