Subject: RE: Late delivery /6460780685
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 9 Feb 2020 05:07:17 -0800 (PST)

Dear Team,

The order was canceled as it's out of our coverage area. The order is being RTOed to you.

Thanks

Mahmoud AlFaqier

Customer Care

M: 800 SHIPA

www.shipa.com

From: [email-masked]

Sent: 9/2/2020 3:26 PM GMT+04:00

To: EMP326 Ahmad Alqatawna ([email-masked])

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: Late delivery /6460780685

Hi Team,

Why when we track the shipment the status is UNABLE TO ATTEMPT, the customers is chasing us.

Kindly confirm are you going to deliver the shipment or not ?

Regards

From: "Shipa Delivery Support ([email-masked])" <[email-masked]>

To: "Apoorv Joshi" <[email-masked]>

Cc: "escalations dxbteam" <[email-masked]>, "prajkumar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "shakeeb arsalan" <[email-masked]>, "Sharf Alkebsi" <[email-masked]>, "Inayat Ali" <[email-masked]>

Sent: Wednesday, 5 February, 2020 14:40:38

Subject: RE: Late delivery /6460780685

Dear All,

Well received, we will do the needful.

Best regards

Ahmad Alqatawna

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 5/2/2020 1:37 AM GMT+04:00

To: [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Late delivery /6460780685

Hi Team,

With reference to the AWB: S000442792517

The following package has been picked up from our warehouse on Jan 13, 2010. Kindly advise why no delivery attempt has been made since then. Please arrange a delivery with customer on priority. Customer can be reached on +966557039395.

Thank you for your help!

Regards,

Apoorv

From: "Sharf Alkebsi" <[email-masked]>

To: "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>

Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>

Sent: Tuesday, February 4, 2020 2:03:59 PM

Subject: Late delivery /6460780685

Hi Team,

Customer did not receive his order and we escalate this case many times to Shipa  but did not received  response.

Order number -6460780685

Tracking iD: S000442792517

Ticket number - 437614

Looking forward to hearing from you.

Regards

Sharaf Ali