Subject: Refund no processed /6460124827
From: Ammar Ali <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 9 Feb 2020 05:18:12 -0700 (MST)

Warehouse is not responding and the refund has been processed only for one item and the other item still submitted to warehouse 

Problem Statement: Refund Not Processed 

Order Date : Jan 8, 2020 

Order ID: 6460124827 
Return Tracking ID: 34112838427145 
Assistance Required: process the refund for returned items 

Issue Description: Customer raised a return request for 2 item and as per customer he handed over all 2 items to the courier team. 

But according to the Hybris the refund has not been processed for this item 161640316 and still submitted to warehouse , So we request you to check under RMA 23223802 please check that and do the needful. 

Items which have been returned: 
161640316 - - Set of 5 - Printed Briefs with Elasticised Waistband 
162054615 - - Low Top Walking Shoes with Slip On Closure 

Regards, 
Ammar