Subject: RE: Delay in delivery - Case id - 407466 Order Number: 6460890997
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mensour <[email-masked]>, Zaid Zafar <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Mohmed <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 9 Feb 2020 09:07:23 +0000

@Zaid Zafar<mailto:[email-masked]>

Please check AWB 45063143215, and update us what’s wrong.

Mahmoud

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, February 8, 2020 7:11 PM
To: Mensour <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Mohmed <[email-masked]>; Seeta Seeta <[email-masked]>; Manish Kumar <[email-masked]>; Inayat Ali <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Delay in delivery - Case id - 407466 Order Number: 6460890997

External email sender, please take precaution.
Hi Mensour,

No action has been taken,
Customer is coming again and again, Please assist
________________________________
From: "Mensour" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Mohmed" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 3 February, 2020 11:42:46
Subject: RE: Delay in delivery - Case id - 407466 Order Number: 6460890997

Hi Fauzan,
Please note that we’ve already relayed the instructions to the team and will do the needful.

Regards,
Mansour shehab

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 3, 2020 9:10 AM
To: Mohmed Musa (SA) <[email-masked]<mailto:[email-masked]>>; Mensour ShehabAlDeen <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; ali inayat <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: Delay in delivery - Case id - 407466 Order Number: 6460890997

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

With reference to AWB: 45063143215.
Kindly arrange a delivered asap as the customer is chasing us for his order.

Regards,
Fauzan
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 3 February, 2020 09:14:15
Subject: Delay in delivery - Case id - 407466 Order Number: 6460890997

Hi Team,

Kindly assist us to deliver the below shipment as we have escalated it thrice however as per tracking no action has been taken after 1/18/2020

Problem statement - Late delivery

Case id - 407466
Order Number: 6460890997
Order Created: Jan 13, 2020
AWB - 45063143215

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.

Regards,
Manish

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