Subject: FW: Product Inquiry - 7669107317
From: Mohd Imran <[email-masked]>
To: Seeta Seeta <[email-masked]>, Nitesh Singh <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 9 Feb 2020 08:32:13 +0000

FYI

From: Mike Bermingham <[email-masked]>
Sent: Sunday, February 9, 2020 12:26 PM
To: Mohd Imran <[email-masked]>
Subject: Fw: Product Inquiry - 7669107317

Here is an answer on the product

Mike Bermingham
Head of Omni Channel Lifestyle
w:  Lifestyleshops.com
m: +971563692571
t: +97145176532

________________________________
From: Shaffy Bansal <[email-masked]<mailto:[email-masked]>>
Sent: February 9, 2020 12:02 PM
To: Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Subject: RE: Product Inquiry - 7669107317

Hi Mike

Please refer below reply.

Open the packaging and there will be a battery box attached to the end of string light. Open the battery box and add 2 AA batteries and switch ON the button on the battery box.

Regards
Shaffy

From: Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 9, 2020 10:06 AM
To: Shaffy Bansal <[email-masked]<mailto:[email-masked]>>
Subject: Fw: Product Inquiry - 7669107317

Can you get us the details?

Mike Bermingham
Head of Omni Channel Lifestyle
w:  Lifestyleshops.com
m: +971563692571
t: +97145176532

________________________________
From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: February 8, 2020 1:08 PM
To: Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Product Inquiry - 7669107317

Hi @Mike Bermingham<mailto:[email-masked]>,

Please help to get the below product details or whom to escalate it.

Customer is requesting more info regarding the following item:
161556614 - - LED 6-Piece String Lights - 220 cms

He wish to know how to switch this LED ON and also asking the compatible battery type.

Regards
Imran
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 6, 2020 2:16 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Nitesh Singh <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Product Inquiry - 7669107317

External email sender, please take precaution.
Hi Team,

Customer is requesting more info regarding the following item:
161556614 - - LED 6-Piece String Lights - 220 cms

He wish to know how to switch this LED ON and also asking the compatible battery type. The item is from Lifestyle.

Kindly help us close this case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 5, 2020 2:06:45 PM
Subject: Issue with product//7669107317

Hi,

With reference to order number: 7669107317, customer ordered an item: 161556614 - - LED 6-Piece String Lights - 220 cms. Customer emailed us asking how to Switch On the LED and also asking which type of battery is used in the product.

We have checked from our end, however the details are not mentioned under product description page.

Kindly look into this and update us further.

Thanks,
Nitesh

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